Privacy Policy

Effective Date: 1st July 2024

1. Introduction

Welcome to Invisibly Brilliant ("we," "our," "us"). We are committed to protecting your privacy and ensuring the confidentiality of your personal health information. This Privacy Policy describes how we collect, use, and protect your personal information when you use our telehealth services.

2. Information We Collect

Personal Information

We collect personal information that you provide to us directly when you use our services. This may include:

  • Name

  • Address

  • Date of birth

  • Email address

  • Phone number

  • Health information, including medical history and current health status

  • Payment information

  • Medicare number

  • NDIS claim information

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our telehealth services

  • To communicate with you, including appointment reminders and health-related information

  • To process payments

  • To comply with legal and regulatory requirements

4. Sharing Your Information

We will never share your information without your consent (provided in the intake forms). This could involve sharing your information with the following parties:

  • Healthcare Providers: To ensure you receive appropriate care, we may share your information with healthcare professionals involved in your treatment.

  • Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations, such as court orders or regulatory requirements.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. 

6. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your information

  • The right to correct or update your information

  • The right to delete your information

  • The right to object to or restrict certain processing of your information

  • The right to withdraw your consent at any time

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after the changes take effect constitutes your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Invisibly Brilliant
jennifer@invisiblybrilliant.com.au

By using our telehealth services, you agree to the terms of this Privacy Policy.
Thank you for trusting us with your personal health information.